Frequently Asked Questions
Everything you need to know about your luxury beauty experience.
Are BellaVita Luxury products cruelty-free?
Yes, we are committed to ethical beauty. All our products are 100% cruelty-free and are never tested on animals.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days. Premium express shipping options are available at checkout for faster delivery.
What is your return policy for skincare and fragrances?
Due to hygiene reasons, we accept returns on unopened and unused products within 15 days of delivery. Please contact our support team to initiate a return.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. Shipping costs and delivery timelines vary depending on the destination country.
How can I track my order?
Once your order is dispatched, you will receive an email with a unique tracking number and a link to monitor your shipment in real-time.
Are your fragrances suitable for sensitive skin?
Our fragrances are crafted with high-quality ingredients; however, we recommend performing a patch test on a small area of skin before full application.